ticketek marketplace refund

I went through other issue option and submitted claim to have tickets moved to later date(mary Poppins). Ticketmaster Resale | ProductReview.com.au All Theatres and productions and sporting events should seek alternative partners. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Its a disgrace. Confirmation that the document cannot be replaced in time for the Booking. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. How totally useless. chevron_left, Availability & type of seating will vary & is set by the venue. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. How they don't answer their emails again and fair trading have finished as they have "agreed to refund me". For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions (Receipt required for Doctors note refund up to $100 or equivalent). Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. She made time to help & sort out the transfer of tickets to this area. Immediate household persons living together at the same permanent address. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Safe, Fast and Verified To apply for a Refund simply click on the link in the Refundable Tickets section of your booking confirmation email, or click here and insert your OrderID found within the Refundable Tickets section of your booking confirmation email. To read more about Covid-19 please visit our dedicated page here. Fuck that, what a joke of an optional extra. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. is cancelled or postponed by the provider. Refunds & Exchanges Follow New articles New articles and comments. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. Abhorrently bad process for handling refunds and rescheduling due to illness. Many of us haven't booked on line since COVID started, The site is worse than I remember. I find the app difficult to navigate. confirmation or our website for contact details. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. Do I need any special hardware or software for print at home tickets? We missed the show! means weather where a Government Agency has issued warnings not to travel which mean. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Any temporary relocation for work must be for a period of at least 3 months. I was certainly given the runaround by others who I had dealt with. A copy of the letter requiring Jury Service. Voluntary relocation or where you are changing employer for a new role. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. failed the examination previously and had to re-sit. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. It's about $1500 and I have no idea what to do next. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! You may also wish to resell your tickets if you cannot use them. Are Refundable tickets available through Ticketek Marketplace? Can I purchase multiple orders in one transaction? I reported the scam to my credit card provider! I paid the additional cost in checkout for refundable tickets. Doors Open: 5:00pm Immediate household persons living together at the same permanent address. Why should I buy from Ticketek Marketplace? I would and do prefer not to use their services. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Safe, Fast and Verified Website doesn't work. Cutting-edge production the likes of which have never been seen before in Australia or New Zealand will see Ed perform in the round surrounded by fans, to some of the largest venue attendances ever. There is not one good review about this dodgy company. Years ago I did a few days temping at Tiketek. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! 2023 ProductReview.com.au Pty. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? Lost a baby recently? I can not believe in this day and age HOW BAD this company is. I got tickets to a concert from ticketek that got cancelled of covid. They are the shittest service in Australia. >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I (This can normally be obtained from the transport companys website). Why does Ticketek Marketplace charge fees? Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. Verification can help ensure real people write reviews about real companies. In event of a Refund Application the English language version shall be the basis of settlement. There is no phone number, only an email which does not get answered. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. What gives? How insensitive is that. means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. Sell Ticketek tickets | Tixel Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Sell tickets directly from your Ticketek Account. Ticketek Marketplace I've bumped the ticket by responding as recently as January 2023. A copy of the travel warning from the Government Agency. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: The following words or phrases have the meaning shown below wherever they appear in bold in this document. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . I want an refund, yet there is no way I can get it. Terms & Conditions of Sale | Ticketek Australia Please also read the General Conditions of Refund. A doctor cannot be You or a member of Your family. Buy guaranteed tickets for sold out events at a fair price. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount They rapidly charged my credit card, then didn't provide the tickets. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. If you've forgotten your account details, never fear we also . Don't EVER buy for a friend, NIGHTMARE. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Ticketek is selling for the following venues only. Requesting a Refund. The call centre shut the phone to the customer's face.. Just upload its fucking DEATH CERTIFICATE. We/Us/Our We are the Booking agent with whom You made the Booking. DO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or media Appalling and illegal to not meet their 10d refund policy Date of experience: October 06, 2022 Useful1 Share Advertisement LO LouShaBow 1 review AU Breakdown A copy of the call out note froma nationalbreakdown recovery service. Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. What happens to my money when I buy a ticket? Safe, Fast and Verified Sell tickets directly from your Ticketek Account. Clunky unhelpful booking site for Mary Poppins Melbourne. Proof that the passport has been reported to and cancelled by your Government Agency. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amo If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). The term "refundable" has a commonly understood interpretation and I would seriously question whether Ticketek's definition, and enforcement, fits within that. What should I do? Ed Sheeran tickets | Adelaide Oval | Ticketek Australia Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan to Fan ticket sales. Where You have not been physically examined by a Doctor prior to the date of the Booking. Anyone waiting for refunds from Ticketek? Ghosted for 6 months now If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Then I looked on Trustpilot at their reviews and really started to worry! Share. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? How do I contact Ticketek? - Ticketek Australia Would I ever get the tickets! A copy of the notice of failure or disruption of the public transport. Might be worth looking into? After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. is cancelled, postponed or cannot be fulfilled by the. Ticketek Australia you're a pathetic poor excuse for a company. They ended up rejecting my application for a refund and closing it down entirely. Stick to Ticketmaster. What can I do if my tickets are lost, damaged or stolen? No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. An incident number or report from the Police or relevant traffic authority. No way to recover tickets. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. means an unforeseen circumstance completely outside. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. Confirmation of failure or disruption of the public transport. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the, If the documents can be replaced in advance of the, means a requirement to move address imposed on. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Cannot add tickets to wallet. So sorry. means the unforeseen change of the date of an examination that. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. You may also wish to resell your tickets if you cannot use them. Any vehicleYouplan to use during theBooking. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. On-top of that you cant call anyone to purchase ticketsTerrible. Can I use a Ticketek gift card or voucher? I have been linked to your site from Ticketek.co.nz. Times are approx. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Ticketek takes the issue of scalping seriously. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Frontier Touring, Special Guests: Maisie Peters and Budjerah. ProductReview.com.au has affiliate partnerships. Ticketek Marketplace - Buy and Sell Tickets A copy of the travel warning from the Government Agency. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Check to see if they have an online lodge system. Please also read the General Conditions of Refund. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Pleased to meet you, won't you guess my name? Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. means the unforeseen change of the date of an examination that. They need a better system and more staff it seems. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hopeless website. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. We may consider other Emergency Circumstances at our discretion. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). This is such scummy conduct. Are Refundable tickets offered on Gift Voucher sales? I will never purchase anything with you again. :(, tails, they sent an email saying they has processed the refund. Monarch Caesar Salad Dressing, Darcey Silva Frank Bollok Wedding, Articles T